Front Office Engineer
@Orange Services, în Str. Gara Herastrau, nr 4, Cladirea A, et 4-11, sector 2, Bucuresti, Romania


We are looking for a colleague in our Front Office Division to provide 1st level of support for IT services. If you would like to know more about Orange Money, IoT, M2M and many more, all you have to do is bring your energy, team-spirit & curiosity to learn new things!

What you will be doing:

  • Incident detection, service impact assessment, troubleshooting, registration and handling trouble tickets
  • Continuous follow-up on ongoing incidents until they are solved
  • Cooperation with multiple teams delivering E2E services
  • Activity reporting related to supervision events

What you need:

  • General knowledge of IT and Telecom in an operational environment: Linux, networking.
  • Advanced level of English (written and spoken); French is a plus.
  • Analytical thinking
  • Ability to work in a team, good organizational skills
  • Ability to work under the time pressure

What we bring:

  • Training & conferences in order to grow your skills
  • Agile environment in which we welcome changes and adapt to any situation
  • Friendly environment
  • Access to the newest technologies
  • French and Spanish speaking – nice to have

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